Exchanges

If a piece does not fit, contact us within 7 days of receiving it and we will arrange an exchange for a different size, subject to availability.

The piece must be unworn, unwashed, and in its original condition with all tags attached.

Made-to-order pieces

Pre-order and made-to-measure pieces are cut for you specifically. They cannot be exchanged for a change of mind, which is why we ask you to confirm your measurements with us before production begins.

If a made-to-order piece arrives with a fault in the making, we will repair or remake it at no cost.

Faulty items

If anything arrives damaged or faulty, send us a photograph on WhatsApp within 48 hours of delivery and we will put it right — repair, replacement or refund.

Return shipping

Return shipping is at the customer’s cost unless the piece is faulty or we sent the wrong item.